How We Work
Thien Kim has two main operations:
1) Import to Vietnam & distribute locally
For some products such as stainless steel, we import to Vietnam and distribute it to local mills, workshops or retail shops.2) Trading gateway between Vietnam & the World
As a trading gateway, we work a international sourcing agent for Vietnam companies; In addition, we can sell products from Vietnam mills to the world.
This is our standard workflow:
- Get inquiry from customer(s)
- Send this inquiry to potential suppliers
- Get offers from suppliers
- Inform customer(s) about these offers and help them choose the best quote; Get feedback from customers (if any).
- Inform suppliers about customer feedback.
- These steps might be less or more depends on specific situation.
- Customers and Suppliers can view Inquiries/Offers/Feedbacks described in the above workflow by using our Tracking Tool (with provided reference number and tracking key) or by clicking in URL in the email we reply to you.